Case Study
Suspension of your Seller's account on Amazon will endanger the sale of products on the E-Commerce platform. This is how we helped our client to avoid suspension with account health recovery.
They struggled with understanding the rules and policy given to sellers on the platform. This lead to a series of errors in product listings, and non-compliance with policies and guidelines on Amazon, ultimately leading to account suspension.
To recover the account health of our client, we did the following:
1: We conducted a full audit of the client's account
2: Our expert team identified how they breached the policy
3: We submitted a comprehensive Plan of Action (POA) to Amazon
4: Our professionals coordinated with Amazon's support team
5: Our team understands the errors present through communication and solves them.
With the help of NextGen's expertise, here's what they achieved:
1: The account was reinstated within 10 days.
2: They recovered lost sales and gained revenue.
3: Client was able to resume their operations successfully.
4: No more errors found in product listings.
5: All compliance issues were resolved.
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