How We Helped Avoid Suspension Client With Account Health Recovery

Challenges

They struggled with understanding the rules and policy given to sellers on the platform. This lead to a series of errors in product listings, and non-compliance with policies and guidelines on Amazon, ultimately leading to account suspension.

Solutions

To recover the account health of our client, we did the following:

1: We conducted a full audit of the client's account

2: Our expert team identified how they breached the policy

3: We submitted a comprehensive Plan of Action (POA) to Amazon

4: Our professionals coordinated with Amazon's support team

5: Our team understands the errors present through communication and solves them.

Results

With the help of NextGen's expertise, here's what they achieved:

1: The account was reinstated within 10 days.

2: They recovered lost sales and gained revenue.

3: Client was able to resume their operations successfully.

4: No more errors found in product listings.

5: All compliance issues were resolved.